To help our customers manage their monthly refrigeration & HVAC service and maintenance costs in a more predictable fashion, CoolSys offers Maintenance Contracts (MAC). MACs operate under a fixed price for monthly maintenance work for a specific scope of work that is often defined through a collaborative effort between our customer and CoolSys.

MACs are typically renegotiated annually or bi-annually and typically cover multiple locations. Work on items not specifically covered in the MAC scope is negotiated with the customer under our Time & Material service offering.

Refrigeration & HVAC systems are complex systems with many critical components under constant stress. As part of normal operations, components wear out or filters and drains get plugged up. Whether it’s sticking valves, broken fans, or a compressor failure, CoolSys technicians are capable and ready to fix your system’s problems.

We are happy to provide you with fair and reasonable quotes in a timely manner to fix or replace failed components and get your system back up and running as soon as possible. We know that even something that seems as minor as a rattling fan or a plugged drain can have a major impact on your system’s performance, cost and most importantly, your customer’s shopping experience. Let our CoolSys technicians provide you a quote to help make sure minor problems do not become major issues.

With the soaring cost of R-22 refrigerant, detecting and fixing refrigerant leaks and performing frequent leak checks is more critical now than ever before. Equipped with the latest leak detection equipment, our service technicians are fully trained and ready to perform leak checks and required repairs to help protect your valuable investment in refrigerant. If you do not have a leak detection system installed, contact CoolSys for a quote and start protecting your refrigerant investment today!

When taking over service responsibility at a store or facility for the first time we “tag” each of your major equipment components with a bar code and then record the unique equipment information (e.g., model, type, serial #, age, if known, etc.) in our hand-held devices, thus establishing it in our data base. Each time a service technician services a “tagged” piece of equipment he scans the bar code and records the maintenance or service performed.

The information captured on specific pieces of equipment can be extremely useful and value-added to our customers when making repair-or-buy decisions, and to clearly identify the high-cost culprits in your system so proactive decisions on how to deal with them can be made.

We also provide “asset tagging” services to provide our customers with a current and complete list of all major refrigeration & HVAC components with parent-child relationships, and specific equipment detail.

Managing humidity levels has long been a challenge for grocery stores and other businesses where customer comfort or product integrity depends on proper internal climate. This is especially true in high-humidity climates.

The common practice of adjusting a building’s air temperature to try to maintain an acceptable humidity level dramatically increases energy use and costs and can negatively affect customer comfort. Additionally, too much humidity can cause condensation on the refrigerator coils, further increasing energy usage. In a grocery retail setting, frost and ice can form on case doors and the product itself, leading to product deterioration and an undesirable appearance.

The most reliable and cost-effective way to manage the humidity challenge is to install a dehumidification system through a retrofit or remodel or as part of the initial system installation on new construction projects. This valuable investment has been shown to save grocery stores and other businesses tens of thousands of dollars a year in energy savings and operating costs while also dramatically improving the shopping environment for customers and the work environment for employees.

CoolSys & HVAC is an expert service provider for mission-critical Refrigeration & HVAC systems, which includes dehumidification. We are trained on all major dehumidification technologies and with all major dehumidification equipment manufacturers.

With over 700 field-based refrigeration & HVAC service experts throughout much of the country, CoolSys is ready to service and maintain your dehumidification system investment with scheduled preventative maintenance programs and service. Any unplanned/emergency system or product issues can also be handled in a timely, professional manner, 365/24-7.