A proven history of providing successful customer-driven solutions
A member of the CoolSys family of companies, CoolSys is a market-leader in the design, installation, repair & maintenance, optimization and sustainability of mission critical refrigeration & HVAC systems. Headquartered in Anaheim, California, our field-based service and installation experts serve the daily needs of customers across much of the nation. We are proud to enjoy long standing relationships with many of today’s leading grocery retailers as well as market-leaders in many other industries.
Our employees have deep industry knowledge and strong technical skills enabling us to provide the right technical resources to solve our customers’ specific challenges the first time.
Unlike other service providers, at CoolSys we take a holistic approach to helping our customers manage the Total Cost of Ownership of their mission-critical refrigeration & HVAC systems. Our company was founded with energy optimization as a primary driver of our work, and this approach remains a key part of our culture today.
Our offerings cover every stage of a system’s life-cycle, including:
New system design & installation
Repair & maintenance
Optimization of energy use and system performance
Our teams of experts are trained and experienced in designing, installing, repairing, maintaining and optimizing all manufacturers’ products. We lead the industry in the use of technology and mobile tools to support our field teams and ensure the service they provide is efficient, effective and consistent. Our goal is to establish long term partnerships that improve sustainability and our customers’ bottom line.
Due to the complex nature of refrigeration & HVAC systems and the current trends toward natural refrigerant options, we continually invest in engineering and technical training to ensure that we provide our customers with expertise that is second to none.
At CoolSys, we understand that providing the best technical expertise to our customers is only part of the equation. We also know that delivering services efficiently, consistently and timely is critical to our customers’ business. It is this understanding that drives our relentless focus on operational excellence to make sure that your overall experience doing business with us is as positive, consistent and efficient as possible.
In 1998, three premier refrigeration & HVAC service and construction companies (Scott Polar, Kimmel Motz and GHV) were purchased by Edison International to form Edison Source. With a combined 89 years of experience, the new company served commercial refrigeration & HVAC customers in 11 western states. Being founded by a leading energy company, energy utilization and optimization were primary drivers of Source since the beginning. It was this focus on energy utilization that established Source’s market-leading presence in the retail grocery industry where up to 60% of energy consumption is related to the refrigeration and HVAC systems. This energy optimization focus remains a cornerstone of its culture today.
In 2001, two former Edison executives, Brad Howard and Billy Patterson, led a management buyout of Edison Source and formed Source. Source entered the Texas market through three acquisitions in 2006. In 2011, Source expanded into the southeast United States through organic growth in Florida and the acquisition of DHR Mechanical in Georgia. Source expanded their presence in Florida in a significant way with the acquisition of Fournier Refrigeration & HVAC in 2013 and strengthened its market position in Texas in 2014 with the acquisition of Service Refrigeration Company (SRC). Source increased its market share in northern California by acquiring Refrigeration Solutions, Inc. (RSI) and Advanced Refrigeration Systems in 2016.
OUR TECHNICIANS KNOW TECHNOLOGY
At CoolSys, technology plays a critical role in providing the best possible experience to our customers. That’s why we continually invest in the latest technology to enhance the customer experience and help us become a better business partner to you!
Each of our 700+ field service technicians is equipped with an iPhone loaded with our proprietary state-of-the-art apps. Through this device, the technician is dispatched with customer-specific instructions, can open and close work orders, manage purchase orders and on-truck inventory, and record extensive details for every service call, including photos and data on the time spent and work performed on each customer asset.
Our Service and Construction Managers are equipped with iPads, giving them instant access to timely, relevant, and detailed information while in the field.
Easy-to-read dashboard reports — fed from the information gathered through the technicians’ iPhones — allow them to proactively address our customers’ needs, spotting and reacting to negative events before they become serious and costly issues.
To ensure we send the right technician to the right place at the right time, we’ve invested in a customized “intelligent dispatch system”.
When a customer requests service, this system identifies the technicians whose skills best match the customer’s specific problem — taking into account their current locations and workload — and automatically dispatches the most suitable person.
Meet Our Management Team
President and CEO
Ms. Chaibi is a seasoned leader with more than 30 years of operating experience at high-quality organizations. She has successfully scaled multiple businesses for both public and private companies. Notably, Ms. Chaibi served as President and CEO of HD Supply Facilities Maintenance, a leading maintenance, repair, and operations solutions provider to multifamily, hospitality, healthcare, and institutional property owners and managers, from 2005 to 2015. While at HD Supply Facilities Maintenance, Ms. Chaibi and her team transformed the business and grew revenue and EBITDA from approximately $840 million and $90 million, respectively, to $2.5 billion and nearly $500 million, respectively, over the span of a decade. Ms. Chaibi was CEO of Optimas Solutions, a leading global industrial distributor and service provider specializing in fastening and supply chain solutions, and most recently served as an Industry Advisor to private equity firm Warburg Pincus. She began her career at General Electric, where she held leadership positions across several business segments.
Chief Commercial Officer
Mike is a Sales and Marketing executive with over 32 years of ever-increasing responsibility in a variety of industries. Prior to joining the CoolSys executive team in early 2011, he held the position of Senior Vice President of Sales and Marketing for Master Halco, North America’s leading fencing products company. Mike also spent 10 years in Sales and Marketing leadership positions with The Toro Company, as well as Foamex International, Sunrise Medical, Inc., and Bausch & Lomb. He holds a BA in Economics and Accounting from Claremont McKenna College, and an MBA from the Peter Drucker School of Management at the Claremont Graduate University, both in Claremont, CA.
Executive Vice President, Secretary, and General Counsel (Registered In-House Counsel in California)
Burton (“Burt”) Hong joins us as our first General Counsel and Executive Vice President. For the past 9 years, Burt has been the General Counsel for Park Energy Group, which owns several companies that provide construction services and products for safe, reliable projects and facilities all around the United States. Prior to that, Burt was a securities litigator in Texas and Washington D.C. at two major law firms working on high profile cases like the Enron collapse and other insider trading matters. Burt graduated from the Georgetown University Law Center in 2001 and from Rice University in 1996.
Vice President, Engineering
Bryan Beitler’s career includes 37+ years of experience in refrigeration and HVAC design, sales, energy, and operations support for businesses focused on grocery retail, cold storage, process refrigeration, and other mission-critical systems. His experience is highly technical, managing engineering services and manufacturing of refrigeration equipment, providing direct sales support to select customers, as well as operations and Energy Optimization Services support. He holds a degree in Engineering Technology with emphasis on refrigeration and HVAC from California Polytechnic State University, San Luis Obispo, Calif.
General Manager, Mountain Region
Steve is SVP, General Manager Mountain Region. He has been with CoolSys for 30 years holding various positions including VP Service and Regional Director.
General Manager, Southeast Region
Bob has served our country in the Army for over 30 years, and has been awarded several decorations including the Bronze Star, two Meritorious Service Medals, and several other commendation medals; he is currently a Colonel with the United States Army Reserve with plans to retire in May 2018. Bob joined CoolSys & HVAC in 2015 as Regional Service Director for the southeast region where he successfully led a team of over 100 service technicians. He is well respected for his leadership abilities, responsiveness, and successfully building trust and teamwork. Bob spent over 11 years as a General Contractor, and holds a Business Management degree from the University of South Florida and a Master’s degree from Webster University.
BREA, Calif., Dec. 4, 2017 — CoolSys™, a market-leading refrigeration and HVAC company, announced that Amy Freeman has joined the firm as chief operating officer. In an operations capacity, Amy will be instrumental in expanding the company’s capabilities, driving organizational efficiencies and overseeing M&A integration. “We are fortunate to have Amy…
BREA, Calif., Dec. 1, 2017 – CoolSys™, a market-leading refrigeration and HVAC company, announced that Andy Mandell, who was previously chief operating officer for its subsidiary CoolSys & HVAC, has been appointed chief financial officer at CoolSys. As CFO and member of the leadership team, he serves as a financial steward…
BREA, Calif., Nov. 14, 2017 – CoolSys™, a market-leading refrigeration and HVAC company, has appointed John Manzanares as executive vice president of information technology (IT). In his new role, Manzanares will lead the IT strategy and operations for CoolSys, and its portfolio of companies, as it continues on a rapid growth…
CoolSys Holdings Corp. Introduces CoolSys Brand to Extend National Service for Mission-Critical Refrigeration and HVAC SystemsOctober 2, 2017
Fully-integrated services provider enhances ability to meet the daily demands of customers through its established service brands nationwide BREA, Calif. – October 3, 2017 – CoolSys Holdings Corporation is pleased to announce its newly developed national brand, CoolSys™. CoolSys provides design, installation, repair and maintenance, and optimization of mission-critical refrigeration and HVAC…