Choosing a commercial refrigeration mechanic
April 11, 2018
The health your mission-critical commercial refrigeration systems hinges on your access to a qualified and experienced commercial refrigeration mechanic. Whether the issue is due to a burned-out bulb or a frozen evaporator, a skilled service technician can diagnose an issue quickly, potentially saving you money on current and future repairs and maintenance.
At CoolSys, our network of 700+ independent technicians operates across the United States, offering one-call access to a commercial refrigeration mechanic who can service all your needs. And one of the most important aspects of our service of mission-critical refrigeration systems is our investment in technology.
In-field devices
Each of our 700+ field-based service technicians carries an iPhone stocked with CoolSys’s state-of-the-art apps. This allows us to match your problem with the right technician and route specific instructions to your commercial refrigeration mechanic. With these devices, your service technician can operate efficiently and record all details of your service. That way, we have a complete record of the time spent and work performed on each of your refrigeration assets, ensuring continuity of service and a knowledgeable service technician each and every time.
In addition, our commercial refrigeration mechanics are equipped with iPads that offer instant access to the most up-to-date information from the field. This allows them to proactively address issues before they become too costly.
A perfect mechanic/customer match
CoolSys’s “intelligent dispatch system” is a customized offering that allows us to determine which of our commercial refrigeration mechanics could best solve your problem. We assess their current location and workload to make sure that we’re dispatching the person who can most quickly service your units, and identify the technician’s skills to give you a good match for what you’re experiencing.
Highly trained and knowledgeable
Our field technicians have a combined 150 years of experience in mission-critical refrigeration systems. In addition, we provide state-of-the-art training to ensure technicians are up to speed on all the latest technologies across all brands. In a highly complex industry that is rapidly evolving to include alternative and natural refrigerants, this ensures your service technician can tend to your issue with best-in-class service, improve your sustainability over time and improve your overall operations.
Call us today to schedule a maintenance, break-fix or emergency commercial refrigeration mechanic at your location.