Choosing an emergency commercial refrigeration repair specialist
April 11, 2018
It’s the biggest nightmare of any business relying on commercial refrigeration: Something has gone wrong with one of your systems, and your inventory is on the line.
That’s why it’s so important to partner with a service company that can immediately address your issue, whether it’s due to a lack of power, poor cooling, a failing component or some other failure of your mission-critical systems.
With so many choices, how can you choose the right service provider?
A broad network of service techs
You want your emergency commercial refrigeration repair to be addressed immediately — which makes CoolSys the perfect partner. With more than 700 field-based refrigeration repair experts, CoolSys offers coverage across the United States. This makes CoolSys a natural provider of emergency commercial refrigeration repair for any business owner or manager who needs to be able to pick up the phone and quickly find a repair professional that meets their needs.
365 days a year, 24-hour service
There’s nothing worse than a service call that’s met by a voicemail — or, worse, no answer at all. Whether your commercial refrigeration system fails at noon or midnight, on a Tuesday in June or Christmas day, it’s essential that a service tech be available. At CoolSys, there’s no such thing as “after-hours.” Our experienced service techs are available 365 days a year, 24 hours a day, seven days a week, which means that no matter when your issue arises, we’ll have a technician on call and ready to conduct your emergency commercial refrigeration repair
Technical experience and system expertise
Emergency commercial refrigeration repair can be costly enough without worrying about the added time and expense of repairs. CoolSys technicians boast 150 years of combined experience, so you never have to worry about a tech who spends too much time looking for the source of a problem or who comes up empty handed. In addition, we work to match the problem to the right technician, and our techs focus on fixing it right the first time to eliminate the need for call backs and follow up. Plus, our relationships with customers are “managed events” — which means you only receive, and pay for, the services that you want.
Preventative maintenance
A commercial refrigeration repair provider should offer a maintenance program designed to head off minor issues before they become huge problems. CoolSys offers two preventative maintenance (PM) programs: CoolSys Quarterly General Maintenance PM and CoolSys Compressor and EMS PM. With both, you can rest assured that our independent technicians have operating knowledge of regulatory and/or 3rd party systems. In-field equipment and automation additionally helps ensure compliance and excellent customer service.
Contact our emergency commercial refrigeration repair team today to schedule a repair or maintenance visit.