Emergency Commercial Refrigeration Repair: Your Broken Refrigeration System Could Send Your Customers Right to Your Competitors
June 16, 2018
Emergency commercial refrigeration repairs are even more of a worry for restaurant owners and operators as summer approaches. Customers come into your restaurant looking for cold beverages and ice cream to cool off, and if you can’t provide those things, they’ll head next door to your competitors. Therefore, if you want to avoid losing customers and profits, you need to know who you will call when your restaurant has an emergency commercial refrigeration repair situation.
The dedicated CoolSys teams in Florida, Georgia and Southern California are here to help your restaurant. For 20 years, we have been repairing restaurant commercial refrigeration systems, so we know what an emergency repair scenario could cost your restaurant. In order to help your restaurant keep its customers and profits, CoolSys ensures that our technicians can respond to your emergency commercial refrigeration repair swiftly with our intelligent dispatch system.
The Benefits of the CoolSys Intelligent Dispatch System When You Need an Emergency Commercial Refrigeration Repair
In emergency commercial refrigeration repair situations, a timely response is crucial — especially in the summer months — when your customers are more likely to want to purchase cold beverages and frozen foods, such as ice cream. If your restaurant is serving up warm sodas and no ice cream, your customers will move on to your competitors. Not only that, but those unsatisfied customers can cost your restaurant even more customers by spreading their negative opinion of your restaurant around on social media or when talking to their friends. By providing a lightning-fast dispatch to your emergency repair, the CoolSys intelligent dispatch system can help keep those unsatisfied customers to a minimum and save your restaurant’s profits. Our intelligent dispatch system allows our technicians to respond to your emergency commercial refrigeration repair more quickly by:
- Instantly acknowledging your repair request
- Analyzing what your repair needs are
- Identifying which technicians have the knowledge to complete your repairs in a timely manner
- Pinpointing which of the technicians with the appropriate expertise is closest to your location
- Automatically dispatching the best technician to your job
All of these features allow the CoolSys intelligent dispatch system to respond to your emergency commercial refrigeration repair needs almost instantly, which will help to minimize the time your system is down, the number of dissatisfied customers and your profit loss.
Contact CoolSys teams in Florida, Georgia and Southern California today for further information about how we can assist you with your emergency commercial refrigeration repairs.