Finding the right commercial refrigeration repair provider near you
March 8, 2019
If you operate a business that uses commercial refrigeration, then you know at some point you’re going to need to bring in a commercial refrigeration repair provider. Like any complex equipment, your commercial refrigeration is prone to issues and breakdowns that require maintenance and repairs.
The challenge you face is finding the right commercial refrigeration repair provider. Sure, you can hop on Google and choose the first business you find, but they may not be the best one for you.
Here are some tips on what to look for when searching for a commercial refrigeration repair provider:
1. Certification and experience
Every state and the federal government have laws and regulations that commercial refrigeration services must follow. Make sure the refrigeration service you choose has the proper certifications and licenses to operate in your area. This ensures that your technician is someone who has been properly trained and is recognized as an industry professional.
At CoolSys, all of our professionals are certified and licensed. Our team members stay up to date with the latest methods and technology in the commercial refrigeration industry.
2. Emergency repair services
It’s great to know you can count on your commercial refrigeration service to examine your system and provide repairs, but do they offer 24/7 emergency repair services? You never know when a refrigeration issue may strike. If the alarms signaling a refrigeration failure go off at night, you need to have a professional by your side who can step in and help.
Ask the refrigeration repair provider you’re interested in if they provide 24/7 emergency repair service and what the protocol is for emergencies. They may provide some steps for your team to follow while you wait for the technician to arrive on scene.
3. Great customer service
You should expect nothing less than great when it comes to your commercial refrigeration repair provider’s customer service. This means your repair provider will communicate clearly with you and always show up on time for appointments.
Your technician should also take the time to provide instructions for you and your team members on how to take care of your refrigeration system between maintenance services.
CoolSys offers commercial refrigeration repair and more
Our team at CoolSys has years of training and experience in working with refrigeration systems in a variety of commercial industries. We offer repair services, maintenance services, retrofitting services and much more. Contact us today to talk to one of our team members about the kinds of commercial refrigeration service we can offer you.