When taking over service responsibility at a store or facility for the first time we “tag” each of your major equipment components with a bar code and then record the unique equipment information (e.g., model, type, serial #, age, if known, etc.) in our hand-held devices, thus establishing it in our data base. Each time a service technician services a “tagged” piece of equipment he scans the bar code and records the maintenance or service performed.
The information captured on specific pieces of equipment can be extremely useful and value-added to our customers when making repair-or-buy decisions, and to clearly identify the high-cost culprits in your system so proactive decisions on how to deal with them can be made.
We also provide “asset tagging” services to provide our customers with a current and complete list of all major refrigeration & HVAC components with parent-child relationships, and specific equipment detail.