Having the right commercial refrigeration parts is vital
April 4, 2019
Your commercial refrigeration system breaks down suddenly, and you scramble to call a repair service to fix it. The mechanic arrives and finds the problem is a burnt out fan motor. The mechanic goes out to his or her truck for the part, only to return and say they don’t have the right motor with them. Does this fictional scenario sound familiar to you?
If it does, Source Refrigeration is ready to help make sure you don’t get caught up in this kind of story. We’ve been providing maintenance, repair, installation and design services for commercial refrigeration systems in Florida, Georgia and Southern California for the past 21 years. This means we know a thing or two about what it takes to get your job done quickly and effectively, and we’re well aware that having the right commercial refrigeration parts on-hand for your job is vital.
Reasons not having the correct commercial refrigeration part on-hand is bad for you
One thing is clear in our fictional story about commercial refrigeration parts. A mechanic who doesn’t have the parts they need can be bad for your business. For one thing, your repairs will take longer, and this means your commercial refrigeration systems will be shut down longer. Longer shutdown periods also increase the risks of losing food inventory and of losing sales. All of these things are definitely bad for your business.
How our mechanics ensure they have the right commercial refrigeration parts on-hand
Mechanics at Source Refrigeration are less likely to keep you waiting because they don’t have the right commercial refrigeration parts, and there are several reasons for this. One reason is our mechanics are sent out to your job by our intelligent dispatch system, and this system provides them with all the information you’ve given about the job.
Another reason our mechanics aren’t often lacking parts is because of their company-provided iPhone. This phone contains proprietary software and apps that allows our mechanics to see exactly what parts they currently have on their truck, and this means they can grab your parts before they arrive if the parts aren’t already on the truck. Their company iPhone also allows the mechanics to:
- Open and close work orders
- Manage purchase orders
- Record photos of work done on service calls
- Accurately keep track of timesheet details for every job
Thanks to these capabilities, our Source Refrigeration mechanics are more likely to have the parts and other materials they need to get your job done promptly and efficiently. If you’d like to find out more about the services we offer in Florida, Georgia or Southern California, there’s only one initial step you’ll have to take.
Contact our team today for more information or to schedule an appointment.